近日,备受关注的美国最佳管理成效公司100强榜单正式揭晓,微软和苹果凭借其卓越的企业管理水平和高效的运营机制,再次傲视群雄,荣登德鲁克研究会权威发布的榜首位置。下面请看详细内容。
德鲁克研究会(Drucker Institute)评选出2023年度美国公司管理成效榜单(America’s Best-Run Companies)。微软和苹果依旧名列前两位,英伟达升至第三位。
该年度排名使用已故管理大师德鲁克(Peter Drucker)的原则来筛选那些管理最有效的公司。对企业管理水平的评价,包括了顾客满意度(CUSTOMER SATISFACTION)、员工参与和发展(EMPLOYEE ENGAGEMENT AND DEVELOPMENT)、创新(INNOVATION)、社会责任(SOCIAL RESPONSIBILITY)和财务实力(FINANCIAL STRENGTH)等五项主要指标,最后按照效益(EFFECTIVENESS)得分排出名次。
在顾客满意度方面,简柏特、默沙东、英特尔、礼来、好时等公司得分较高。在员工参与和发展方面,英伟达、财捷、Adobe、微软、思科等公司得分较高。在创新方面,亚马逊、苹果、微软、沃尔玛等公司得分最高。在社会责任方面,埃森哲、惠普、微软等公司得分较高。在财务实力方面,苹果、微软、Alphabet等公司得分较高。
以下是名列总得分前100名的企业和五个单项指标得分情况:
排名/公司/顾客满意度/员工参与和发展/创新/社会责任/财务实力/总分
1、微软(Microsoft) 56.1/70.5/99.2/71.6/92.6/88.0
2、苹果(Apple) 60.6/64/99.8/62.8/104.9/87.0
3、英伟达(Nvidia) 70.0/74.6/72.9/63.4/69.7/78.5
4、Alphabet(谷歌母公司) 56.5/67.7/80.0/63.3/91.1/78.4
5、国际商业机器(IBM) 68.7/59.5/91.3/65.9/52.2/76.9
6、英特尔(Intel) 72.0/63.9/80.7/70.1/48.9/76.8
7、宝洁(Procter & Gamble) 68.8/60.8/79.9/53.7/89.2/76.4
8、惠普(HP) 68.2/65.0/69.6/73.3/56.0/75.0
9、思科(Cisco Systems) 67.1/70.0/64.0/70.7/60.9/74.4
10、默沙东(Merck) 72.9/64.9/68.3/65.0/62.2/74.3
11、礼来(Eli Lilly) 71.5/61.6/71.8/64.6/64.2/74.2
12、辉瑞(Pfizer) 63.1/63.5/78.2/62.2/67.6/73.9
13、戴尔科技(Dell Technologies) 61.4/68.1/79.4/64.0/55.3/73.5
14、强生(Johnson & Johnson) 54.9/66.3/78.4/66.8/65.5/73.5
15、埃森哲(Accenture) 70.5/62.7/59.7/73.5/61.9/73.1
16、亚马逊(Amazon.com) 56.3/50.9/102.6/52.2/72.9/73.1
17、通用汽车(General Motors Company) 65.1/58.9/74.5/64.7/68.5/73.1
18、维萨(Visa) 63.6/65.3/70.3/67.2/63.2/73.1
19、Adobe 59.3/72.1/68.9/68.8/56.8/72.7
20、耐克(NIKE) 66.1/62.3/85.2/54.6/59.6/72.6
21、百事公司(PepsiCo) 64.0/57.4/72.7/69.0/63.0/72.2
22、福特汽车(Ford Motor) 63.3/55.7/73.9/67.3/66.8/72.0
23、高通(Qualcomm) 47.2/61.9/79.8/66.9/68.6/70.9
24、万事达卡(Mastercard Inc) 50.4/69.3/69.4/65.6/70.0/70.7
25、通用电气(General Electric) 60.4/55.2/96.2/53.1/53.0/70.4
26、沃尔玛(Walmart) 49.2/41.3/99.2/57.3/79.2/70.1
27、霍尼韦尔(Honeywell) 62.1/56.4/86.8/57.9/51.0/69.6
28、雅培(Abbott Laboratories) 56.5/56.2/80.0/67.3/49.3/68.8
29、爱德华生命科学(Edwards Lifesciences) 70.7/63.4/58.4/64.8/51.6/68.1
30、好时食品(Hershey Foods) 71.5/58.5/54.9/70.2/53.5/68.1
31、希尔顿(Hilton Worldwide) 67.9/59.7/62.7/65.0/53.4/67.9
32、菲莫国际(Philip Morris International) 53.5/64.1/80.0/54.5/59.6/67.7
33、甲骨文(Oracle) 64.3/57.5/68.5/62.1/57.1/67.6
34、迪尔(Deere) 56.4/58.3/79.4/56.5/58.5/67.1
35、摩根大通(JP Morgan Chase) 57.2/62.5/62.7/56.8/77.7/67.1
36、开市客(Costco Wholesale) 59.5/58.3/77.3/52.0/63.1/66.7
37、惠而浦(Whirlpool Corp) 65.2/54.8/71.4/69.0/36.9/66.7
38、赛富时(Salesforce) 64.6/66.2/62.0/64.2/43.6/66.6
39、美国运通(American Express) 56.9/63.5/66.0/60.9/58.4/66.2
40、卡特彼勒(Caterpillar) 68.2/54.6/73.7/52.9/56.1/66.2
41、艾伯维(AbbVie) 55.0/62.4/64.1/63.2/61.7/66.1
42、可口可乐(Coca-Cola) 57.8/57.2/67.3/63.4/58.9/66.0
43、高露洁(Colgate-Palmolive) 61.3/63.4/57.5/62.3/61.3/66.0
44、美敦力(Medtronic) 57.7/57.2/75.0/64.8/43.9/66.0
45、威睿(VMware) 69.6/68.3/48.4/61.1/56.4/65.8
46、万豪(Marriott) 64.6/59.0/63.5/55.6/63.5/65.6
47、陶氏(Dow) 68.7/58.4/63.3/59.0/50.6/65.4
48、3M 63.3/47.7/76.6/61.4/49.6/65.3
49、康明斯(Cummins) 55.1/61.1/67.7/64.8/49.2/65.2
50、惠普(Hewlett Packard) 53.6/64.9/60.4/69.6/49.1/65.2
51、洛克希德马丁(Lockheed Martin) 62.0/62.5/63.0/58.6/55.1/65.2
52、贝宝(PayPal) 59.8/57.5/74.1/60.3/45.6/65.2
53、欧文斯科宁(Owens Corning) 68.6/56.4/55.4/65.3/53.0/65.0
54、雅诗兰黛(Estee Lauder) 69.9/59.9/53.4/62.8/52.9/64.9
55、安博(ProLogis) 68.0/67.4/52.8/62.6/45.1/64.9
56、 简柏特(Genpact) 72.2/57.7/48.5/70.2/46.5/64.8
57、标普全球(S&P Global) 68.7/64.2/52.2/64.9/44.4/64.6
58、百时美施贵宝(Bristol-Myers Squibb) 55.5/60.3/71.0/59.1/51.4/64.5
59、安德普翰(Automatic Data Processing) 54.0/58.8/64.6/56.9/70.3/64.4
60、财捷(Intuit) 55.5/74.6/60.5/57.3/49.1/64.4
61、AMD(Advanced Micro Devices) 62.7/64.5/59.3/62.3/44.6/64.2
62、奥驰亚集团(Altria Group) 67.5/58.4/58.0/56.3/59.3/64.1
63、第一资本金融(Capital One Financial) 51.6/63.9/74.3/56.5/48.6/64.0
64、铁山(Iron Mountain) 63.7/50.4/66.5/62.1/52.9/64.0
65、联合包裹服务(United Parcel Service) 57.3/48.1/71.6/58.0/65.8/63.9
66、雷神技术(Raytheon Technologies) 52.0/54.4/78.9/59.6/49.0/63.8
67、欧特克(Autodesk) 54.7/69.8/51.2/67.1/51.6/63.7
68、eBay 53.3/59.3/76.3/59.2/42.8/63.6
69、诺斯洛普格拉曼(Northrop Grumman) 54.3/63.5/62.2/62.2/52.1/63.5
70、世邦魏理仕(CBRE Group) 57.1/59.1/52.4/60.4/71.9/63.2
71、大都会人寿(Metlife) 50.6/60.2/55.2/66.6/64.9/63.2
72、威瑞森(Verizon Communications) 47.1/56.7/56.9/63.2/78.4/63.0
73、斯伦贝谢(Schlumberger) 44.5/61.4/71.7/58.4/58.3/62.7
74、楷登电子(Cadence Design Systems) 59.2/68.3/50.0/59.5/55.3/62.4
75、家得宝(Home Depot) 54.5/53.9/62.8/57.9/67.8/62.4
76、直觉外科(Intuitive Surgical) 59.7/60.0/69.1/51.6/49.4/62.2
77、泰科电子(TE Connectivity) 67.7/54.4/51.6/64.7/50.0/62.2
78、波士顿科学(Boston Scientific) 61.0/61.6/56.8/63.0/43.6/62.1
79、伊顿(Eaton) 57.6/55.1/63.1/62.3/50.2/62.1
80、恩智浦半导体(NXP Semiconductor) 54.2/61.9/53.6/65.1/55.5/62.1
81、江森自控(Johnson Controls International) 68.8/51.2/53.0/66.1/47.6/62.0
82、美国银行(Bank of America) 50.3/63.2/54.1/62.1/63.4/61.8
83、林德(Linde) 65.8/59.0/56.4/56.1/51.7/61.8
84、罗克韦尔自动化(Rockwell Automation) 60.9/57.1/58.4/60.7/50.0/61.7
85、通用磨坊(General Mills) 56.3/58.8/54.0/67.2/49.5/61.5
86、固安捷(WW Grainger) 59.1/62.4/51.2/59.4/58.2/61.5
87、吉利德科学(Gilead Sciences) 57.2/60.1/54.7/63.2/50.2/61.2
88、金佰利(Kimberly-Clark) 65.7/57.1/54.2/52.9/61.2/61.2
89、高乐氏(Clorox) 69.1/52.1/52.2/62.0/49.6/61.1
90、旅行者保险(Travelers) 54.6/61.9/59.7/56.2/56.0/61.1
91、碧迪(Becton Dickinson) 57.6/58.2/60.9/62.0/43.6/61.0
92、Palo Alto Networks 57.8/67.3/50.3/57.8/54.1/61.0
93、雅保(Albemarle) 66.7/52.0/51.0/57.4/63.2/60.9
94、Humana 64.6/57.6/56.6/56.1/50.5/60.9
95、Tetra Tech 69.5/57.3/53.0/55.9/49.3/60.9
96、安捷伦科技(Agilent Technologies) 58.7/65.6/47.7/62.6/49.4/60.7
97、百富门(Brown-Forman) 66.2/61.0/51.2/57.3/47.7/60.6
98、德州仪器(Texas Instruments) 47.6/63.0/48.0/65.1/66.4/60.6
99、亚德诺半导体(Analog Devices) 63.2/59.9/49.7/61.0/49.0/60.4
100、雪佛龙(Chevron) 36.2/57.5/73.0/53.7/72.4/60.4
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